We announced earlier that this forum would close 15th December, 2014. However, we have received many requests to continue discussion forum and decided that Polar discussion forum will stay open until further notice - until we have something better to offer you guys.

Please note that this is a Polar user forum, and that:

  1. The forum is meant for peer support of Polar products and for Polar users sharing their good practices and tips for training.
  2. The forum rules, since 2008, state that Polar will not provide technical assistance at this forum. So, to be able to best serve you we encourage you to contact Polar customer care directly with your issue, bug report, or any other feedback. Through direct contact we can provide you a personalized technical guidance and most efficiently share you feedback with Polar product development.
  3. Polar moderation at this forum means e.g. removing of inappropriate posts, banning spammers, and correcting OR removing of erroneous information about Polar products when encountered.

Thanks for observing the above! Be helpful, be considerate, inspire others to get to their goals, and enjoy sharing with the community!

- Polar Team-
(we do listen)


Reply
26-08-2012, 13:32   #1
mskatee
Junior Member
 
Join Date: Aug 2012
Posts: 1
replaced wearlink strap, still not working
I got a Polar FT4 about six months ago. About a month ago the heart rate readings starting getting really inconsistent and crazy--jumping from 115 to 250 for no reason etc--and then stopped working entirely.

I figured it was my Wearlink strap, as I hadn't realised I was supposed to wash it frequently, so I thought the sensors were probably corroded.

I got a new strap and attached my transmitter thing to it, but the watch still reads zero heart rate. I've tried tightening the strap and moistening the contacts but it doesn't seem to make a difference.

Is there anything else I should try before writing the whole thing off? I'm still in warranty but I can't find the darn receipt so I can't send the thing back...
mskatee is offline Reply With Quote
26-08-2012, 15:13   #2
Dave_L2011
Member
 
Join Date: Nov 2011
Posts: 30
"Moistening the contacts" may not be sufficient. Try soaking the strap in water for a minute, to see if it helps.

Did you get a new transmitter with the new strap? If not, the transmitter battery may need replacing.
Dave_L2011 is offline Reply With Quote
Reply

Thread Tools